This Cookie Policy explains how MyMcKenzieCS ("The Platform", "We", "Us") uses cookies and similar technologies on our website and web application.

Where consent is required, we only activate optional analytics cookies after you opt in through your account settings or the controls on this page.

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve security, remember your preferences, and provide analytics insights.

Cookies may be:

• Session Cookies – deleted when you close your browser
• Persistent Cookies – remain on your device for a period of time
• First-Party Cookies – set by our website
• Third-Party Cookies – set by services we integrate with

The Platform uses cookies for the following purposes:

1. Essential Cookies (Strictly Necessary)

   These cookies are required for the website to function and cannot be turned off.

   They include:

   • Authentication cookies – keep you logged in securely
   • Session cookies – maintain your logged-in state as you navigate
   • Security cookies – prevent misuse, fraud, and unauthorised access
   • Load balancing cookies – ensure stable performance during use

   Without these cookies, you cannot use the Platform.

2. Analytics & Performance Cookies

   These cookies help us understand:

   • How users interact with the platform
   • Which pages are most used
   • Errors or performance issues

   We may use analytics tools (only if enabled and with consent).

   Analytics cookies do not collect personal information that directly identifies you. These cookies are only activated with your consent.

3. Functionality Cookies

   These allow the Platform to remember:

   • Your display preferences
   • Your saved settings
   • Features you previously enabled

   They help provide a seamless user experience.

4. AI-Related Cookies & Local Storage

   The Platform may use:

   • Local storage
   • Session storage
   • Cache storage

   ...to support product features such as:

   • Draft notes auto-save and recovery
   • Chat/session continuity and signed-in navigation state
   • Dismissed UI tips and similar preferences
   • Temporary case-preparation workflow data

   This storage is for service functionality and is not used for advertising profiling.

   Persistent browser storage remains until it expires, is replaced, or you clear it from browser settings.

We use third-party services that may set cookies, including:

• Fraud prevention
• Secure checkout session

• Anti-spam measures
• Account security and email delivery

• Aggregated usage measurement
• Page and journey analysis

These providers have their own cookie and privacy policies.

You can manage or disable cookies through:

• Your browser settings
• Your account settings page when signed in
• The controls on this Cookie Policy page

However:

• Disabling essential cookies will prevent the Platform from functioning
• Analytics cookies will only run if you opt in

We may update this Cookie Policy at any time. A new revision date will appear at the top of this page. Continued use of the Platform indicates acceptance of changes.

Lenjordan Ltd
Email: privacy@mymckenziecs.com
Registered Office: 66 Chamberlain Way, Pinner HA5 2AT